Student Services Occupations

Provides administrative direction over admissions and records staff and operations; and develops and implements policies, rules, and operational procedures pertaining to enrollment, registration, grading, graduation, transfers, and other functions related to admissions and records services.

Plans, schedules, and supervises the specialized clerical and technical work of an admissions and records office and performs the more complex technical assignments.

Plans, schedules, supervises, and participates in the specialized clerical and technical work of an admissions and records office on the day shift at a smaller college or the evening shift at a larger college.

An associate degree or its equivalent from a recognized college or university preferably with coursework in business administration, human relations, and computer applications and office technology (CAOT) AND three years of full-time, paid experience in a college or university admissions office. One year of the required experience must have been in a supervisory capacity. A successfully completed college-level course in supervision or management may substitute for the required one year in a supervisory capacity. OR A bachelor’s degree from a recognized college or university preferably with a major in business administration, public administration, or a related field AND two years of full-time, paid experience in a supervisory capacity in a college or university admissions office. A successfully completed college-level course in supervision or management may substitute for the required one year in a supervisory capacity.  Special: A valid Class “C” California driver's license. Travel to locations throughout the District is required. (rev. 12/9/20)

Evaluates the academic records of incoming and continuing students to determine probation, deficiencies, completion of graduation requirements, placement on honor lists, and eligibility for graduation honors; explains evaluations and requirements to students and the public; and maintains various other records related to a student's academic standing.

Graduation from high school or its equivalent AND two years of full-time, paid clerical experience in a college or university admissions office. College-level course work in business administration, computer applications and office technology (CAOT), sociology, psychology, or related fields is desirable. OR An associate degree or its equivalent from a recognized college or university AND one year of full-time, paid clerical experience in a college or university admissions office. College-level course work in business administration, computer applications and office technology (CAOT), sociology, psychology, or related fields is desirable. (rev. 11/6/19)

Performs a variety of specialized clerical duties in a college Admissions and Records Office related to student enrollment, progress, and status.

Graduation from high school or its equivalent.  Experience: None is required.  One year of full-time paid general clerical experience which included the use of computer equipment and public contact is desirable. (rev. 4/11/18)

Registration Assistant

Performs a variety of general clerical work during peak workload periods of student registration.

Plans, directs, coordinates, and supervises the operations of a college bookstore selling items such as textbooks, school supplies, and gear, gift ware, snacks, sundries, and other related items; manages the operations of ancillary operations such a convenience store, coffee bistro, and copy center at larger store operations.

A bachelor’s degree or its equivalent from a recognized college or university preferably with a major in business administration, marketing, or a related field AND two years of recent full-time experience in supervising or managing a retail operation which specializes in general merchandise. Experience in a college retail store is desirable. OR An associate’s degree or its equivalent from a recognized college or university preferably with coursework in business management, merchandising, or business accounting AND four years of recent full-time paid experience in supervising or managing a retail operation which specializes in general merchandise. Experience in a college retail store is desirable.  OR Graduation from high school or its equivalent AND six years of recent full-time paid experience in supervising or managing a retail operation which specializes in general merchandise. College level coursework in business management, computer applications and office technologies (CAOT), merchandising, or business accounting is desirable. Experience in a college retail store is desirable.  OR Any equivalent combination of the above. (rev. 1/27/21)

Plans, coordinates, supervises, and participates in the day-to-day activities of assigned college store operations including ordering, storekeeping, merchandising, sales, customer service, and cashiering functions; at larger store operations, supervises ancillary store operations such as a convenience store, coffee bistro, and copy center.

An associate’s degree or its equivalent from a recognized college or university preferably with coursework in business management, merchandising, computer applications and office technologies (CAOT), merchandising, or business accounting AND two years of recent, full-time, paid general merchandise retail experience which included responsibility for ordering, sales, merchandising, and inventory control . One year of the required experience must have been in a supervisory capacity. A successfully completed college-level course in supervision or management may substitute for the required one year in a supervisory capacity.  Experience in a college retail store is desirable.  OR Graduation from high school or its equivalent AND four years of recent, full-time, paid general merchandise retail experience which included responsibility for ordering, sales, merchandising, and inventory control. One year of the required experience must have been in a supervisory capacity. A successfully completed college-level course in supervision or management may substitute for the required one year in a supervisory capacity.  College level course work in business management, merchandising, business accounting, and computer applications is desirable. Experience in a college retail store is desirable.  OR Any equivalent combination of the above. (rev. 1/27/21)

Prepares and issues purchase orders and resolves problems associated with the acquisition of textbooks, school supplies, and other general merchandise sold through a college bookstore.

Graduation from high school or its equivalent AND two years of full-time paid experience in a college store of the Los Angeles Community College District.  OR Graduation from high school or its equivalent AND two years of full-time paid retail business experience which included responsibility for purchasing a variety of items for resale.  OR Graduation from high school or its equivalent AND two years of full-time paid experience in acquisitioning books for a public or institutional library.  OR Any equivalent combination of the above. (rev. 1/21/21)

College Store Assistant

Performs a variety of general sales, stock, cashiering, and clerical tasks in a college bookstore during peak workload periods.

Acts as a lead and participates in the work of a small group of cashiers engaged in collecting and processing payments for merchandise sales and/or fees for services at an assigned campus location.

Graduation from high school or its equivalent. AND one year of full-time, paid cashiering experience. Special: A Food Handler Certificate may be required for some positions. (rev. 11/9/22)

Collects and processes payments for merchandise sales and/or fees for services at an assigned campus location.

Provides assistance with the day-to-day learning activities, supervision, and care of children of various ages in a college child development center.

Graduation from high school or its equivalent AND Six months of paid experience working directly with children in a licensed preschool or home care setting. Completion of a 4 semester unit college-level practicum in child development may be substituted for the required experience. Special: A valid Child Development Assistant Permit issued by the State of California Commission on Teacher Credentialing must be maintained throughout employment. School-Age Emphasis Authorization may be required for some positions. A Food Handler Certificate may be required for some positions.  A valid certificate in Adult and Pediatric First Aid/CPR/AED issued by the American Heart Association or American Red Cross must be obtained within the first month of employment and maintained throughout employment. Ability to pass fingerprint clearance through both the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI), criminal record review, Child Abuse Central Index review, and/or any other requirement established by a licensing/regulatory entity or the District.  Physical Requirements: Ability to lift and move items weighing up to 50 pounds. Special Notes: The Child Development Assistant Permit is issued for five years and is renewable for successive five year periods as determined by State of California Commission on Teacher Credentialing.  It is the responsibility of the employee to renew their permit(s) in a timely manner. Employees who fail to maintain the required permit or who become ineligible for a required permit are subject to suspension, demotion, or release from employment. (rev. 2/12/20)

Provides assistance with the day-to-day learning activities, supervision, and care of children of various ages in a college child development center.

Graduation from high school or its equivalent AND completion of a three-unit child development course in infant growth, development, and/or care-giving. Six months of paid experience working directly with children in a licensed preschool or child care setting. Completion of a 4 semester unit college-level practicum in child development may be substituted for the required experience. Special: A valid Child Development Assistant Permit issued by the State of California Commission on Teacher Credentialing must be maintained throughout employment.  A Food Handler Certificate may be required for some positions.   A valid certificate in Adult and Pediatric First Aid/CPR/AED issued by the American Heart Association or American Red Cross must be obtained within the first month of employment and maintained throughout employment. Ability to pass fingerprint clearance through both the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI), criminal record review, Child Abuse Central Index review, and/or any other requirement established by a licensing/regulatory entity or the District. (rev. 2/12/20)

Develops, implements, and manages the multi-faceted student financial aid programs at one of the colleges of the District or at the Central Financial Aid Unit of the District Office; serves as the Financial Aid Administrator of record for all purposes specified within federal and state regulations and guidelines.

A bachelor’s degree from a recognized college or university, preferably with a major in accounting, business administration, economics, finance, public administration, or a related field.  Experience: Three years of full-time paid experience in the field of financial management involving fiscal analysis and planning AND one year of experience in a college or university financial aid office with responsibility for office operations, including the areas of analysis of student financial needs, determination of financial aid eligibility, review of financial aid applications, and awarding of financial aid. Two years of the qualifying experience must have been in a supervisory capacity.  OR Three years of full-time paid experience in a college or university financial aid office with responsibility for office operations, including the areas of analysis of student financial needs, determination of financial aid eligibility, review of financial aid applications, and awarding of financial aid. Two years of the qualifying experience must have been in a supervisory capacity.  Special: A valid Class “C” California driver's license. Travel to locations throughout the District is required. (rev. 4/11/18)

Plans, schedules and supervises the specialized clerical and technical work of a college's Financial Aid Office.

Identifies, defines, troubleshoots, and resolves student financial aid transactional and business process issues; develops requirements and specifications for financial aid system/module development and modification; and serves as a resource to central financial aid unit and college financial aid office staffs by providing technical assistance, training, and coaching on the use of PeopleSoft financial aid systems.

Performs moderately complex assignments related to identifying, defining, troubleshooting, and resolving student financial aid transactional and business process issues and developing requirements and specifications for financial aid system/module development and modification while receiving on-the-job training in more advance skills in the preparation for promotion to higher-level specialist positions.

A bachelor’s degree from a recognized college or university, preferably with a major in accounting, finance, economics, business administration, public administration, or a related field AND one year of recent, full-time, paid experience in a technical financial aid position which included assistance in business process review, design, or modification in an ERP environment such as PeopleSoft. OR An associate degree from a recognized college or university, preferably with course work in accounting, finance, economics, business administration, public administration, or a related field AND three years of recent, full-time, paid experience in a technical financial aid position which included assistance in business process review, design, or modification in an ERP environment such as PeopleSoft. Special: A valid Class "C" California driver's license may be required for some positions. Travel to locations throughout the District may be required for some positions. (rev. 12/17/21)

Oversees and participates in one or more of the functional phases of awarding scholarships, loans, and grants at a college or has full responsibility for one major financial aid program at a college or the Central Financial Aid Unit of the District Office.

Graduation from high school or its equivalent AND two years of full-time, paid clerical experience in a college or university financial aid office. College-level course work in accounting, business administration, economics, finance, sociology, psychology, information technology, or a related field is desirable. OR An associate’s degree or its equivalent from a recognized college or university AND one year of full-time, paid clerical experience in a college or university financial aid office.  College-level course work in accounting, business administration, economics, finance, information technology, sociology, psychology, or a related field is desirable. (rev. 4/11/18)

Performs specialized clerical duties related to the processing of applications and forms for the various grant, loan, and scholarship programs available to students in the college’s Financial Aid Office or the Central Financial Aid Unit of the District Office.

Graduation from high school or its equivalent.  No experience is required.  One year of full-time paid general clerical experience which included public contact and the use of computer equipment is desirable. (rev. 4/11/18)

Prepares and serves a variety of simple nutritious meals and snacks for children at a Child Development Center and maintains kitchen and serving areas in a clean and sanitary condition.

Graduation from high school or its equivalent AND six months of paid experience with food preparation in large quantities and the operation of conventional kitchen equipment and appliances. Experience in a child care environment is desirable. Physical Requirements: Ability to stand for long periods of time. Ability to be exposed to heat.  Ability to lift and move items weighing up to 50 pounds. Special: Some positions may require a valid Food Protection Manager Certificate issued by an American National Standards Institute-accredited organization. (rev. 3/8/23)

Coordinates and schedules the interpreting services for deaf and hard of hearing students and participates in interpreting educational and general information exchanged in an educational setting by using manual and oral methods of communication for the deaf and hard of hearing.

Sign Language Interpreter Specialist

Interprets educational and general information exchanged in an educational setting by using manual and oral methods of communication for the deaf and hard of hearing.

Sign Language Interpreter Specialist I - Graduation from high school or its equivalent AND 1800 hours of paid, volunteer, or family-related experience as an interpreter for the deaf and hard of hearing. Completion of an American Sign Language Interpreting program of at least 30 units or its equivalent is desirable. OR Graduation from a recognized four-year college or university with a major in Deaf Studies with a concentration in ASL/English Interpreting or a closely related field.  OR National Interpreter Certification (NIC) from the Registry of Interpreters for the Deaf (RID) or a passing score of 4.0 or higher on the Educational Interpreter Performance Assessment (EIPA).  Special Note:  Certification of Interpretation (CI) or Certificate of Transliteration (CT) from the Registry of Interpreters for the Deaf (RID) will be accepted as qualifying.

Sign Language Interpreter Specialist II - Graduation from high school or its equivalent AND 3600 hours of paid, volunteer, or family-related experience as an interpreter for the deaf and hard of hearing. Completion of an American Sign Language Interpreting program of at least 30 units or its equivalent is desirable.  OR Graduation from a recognized four-year college or university with a major in Deaf Studies with a concentration in ASL/English Interpreting or a closely related field.  OR National Interpreter Certification (NIC) from the Registry of Interpreters for the Deaf (RID). Special Note:  Certification of Interpretation (CI) or Certificate of Transliteration (CT) from the Registry of Interpreters for the Deaf (RID) will be accepted as qualifying. (rev. 5/27/20)

Performs a variety of specialized clerical and limited student support functions in the Disabled Students Programs and Services office.

Graduation from high school or its equivalent.  Experience: None is required.  One year of full-time, paid general clerical experience which included use of computer equipment and public contact is desirable. (rev. 5/27/20)

Facilitates and monitors the programmatic implementation, compliance, and business activities of multiple Federal, State, and other specially funded academic and/or student programs and provides professional-level staff support by providing internal and external liaison, data analysis, problem solving, transactional processing, and reporting support.

A bachelor’s degree from a recognized college or university preferably with a major in business administration, public administration, educational administration, student services administration, adult education or a related field AND one year of full-time, paid, professional-level experience involving programmatic review of management, fiscal, and business data, systems, processes, and outcomes and the development of operational recommendations and their implementation. Experience with instructional or student support programs is desirable. OR A master’s degree from a recognized college or university with a major in business administration, public administration, educational administration, student services administration, adult education or a related field. Experience with instructional or student support programs is desirable. Special: A valid Class “C” California driver's license is required. Travel to locations throughout the District is required. (rev. 12/21/22)

Develops, promotes, implements, coordinates, and evaluates various student services programs.

A bachelor’s degree from a recognized college or university AND two years of full-time paid experience with a student services program, social services, or closely related community-based program which included participation in program promotion and implementation. Experience in a lead or supervisory position within one of these programs is desirable. Special: A valid Class “C” California driver’s license is required. Travel to locations throughout the District is required. (rev. 1/11/23)

Develops, coordinates, implements, and evaluates a comprehensive college student support and community services referral program for students with the goal of improving student social, emotional, and behavioral well-being and academic outcomes.

Licensure: A valid license to practice in the State of California as a: Clinical Social Worker (LCSW); Licensed Psychologist (LP); or Marriage and Family Therapist (MFT). Experience: Three years of full-time, paid, professional-level social work experience which must have included working with diverse populations impacted by issues such as homelessness, food insecurity, mental illness, interpersonal violence, poverty, and incarceration.  Counseling and program management experience working with college students and/or experience supervising interns in a clinical setting is/are highly desirable. Special: The professional license must remain current and valid throughout employment with the District. Completion of continuing education requirements prescribed by the State of California for licensure are required. A valid Class "C" California driver's license is required. Travel to locations throughout the District is required. (rev. 2/14/24)

Participates in the development, promotion, and coordination and evaluation process of various student services programs.

An associate degree or its equivalent from a recognized college or university AND one year of full-time paid experience with a student services, social services, or closely related community-based program. OR graduation from high school or its equivalent AND two years of full-time paid experience with a student services, social services, or closely related community-based program.  Special: A valid Class “C” California driver’s license is required.  Travel to locations throughout the District is required. (rev. 1/11/23)

Performs a variety of clerical and technical duties associated with a college or District-wide foundation office and assists foundation management in the development and coordination of fundraising activities, publicity and marketing activities, donor relations, and event planning.

Serves as a resource to potential and current students by providing general and procedural information and guidance related to a variety of student support services such as admissions and records, registration, financial aid, career and educational planning, job placement, and veteran services in a multi-service setting designed to encourage better service utilization and increase the probability of student success.

Graduation from high school or its equivalent. AND One year of full-time paid clerical/technical experience with a student support program.  Experience in the use of a student information system is desirable. (rev. 1/4/23)

Performs a variety of specialized clerical duties such as imparting program information, providing basic information regarding educational planning, employment opportunities and referral services, and obtaining relevant student background data for student services programs.

Graduation from high school or its equivalent. One year of full-time paid general clerical experience which included public contact and the use of computer equipment is desirable. (rev. 1/11/23)

Develops, coordinates, implements and evaluates a comprehensive and innovative recruitment program to attract students to a variety of programs at a college.

A bachelor’s degree from a recognized college or university AND Two years of full-time paid experience in implementing a student recruitment program, promoting a student services program or community services program, or a related field.  Supervisory experience within these fields is desirable.  OR An associate degree or its equivalent from a recognized college or university AND Four years of full-time, paid experience in implementing a student recruitment program, promoting a student services program or community services program, or a related field.  Supervisory experience within these fields is desirable.  Special: A valid Class “C” California driver's license. Travel to locations throughout the District is required. (rev. 4/21/21)

Implements and organizes college recruitment campaigns and activities to attract students to a variety of college programs.

An associate degree from a recognized college or university AND one year of full-time, paid experience participating in the implementation of a student recruitment program, promotion of a student services programs or community services programs or a related field.  OR Graduation from high school or its equivalent AND two years of full-time, paid experience participating in the implementation of a student recruitment program, promotion of a student services programs or community services programs, or a related field. Special: A valid Class “C” California driver's license is required. Travel to locations throughout the District is required. (rev. 4/21/21)

Plans, organizes, promotes, directs, and manages the operations, exhibitions, and other activities of a college art gallery and museum; manages the business operations of the college art gallery and museum’s supporting foundation.

A bachelor’s degree from a recognized college or university preferably with a degree in fine arts, studio art, art history, gallery or museum management, or related field AND five years of full-time, paid, professional-level experience in directing or assisting in the direction of an art gallery or art museum. OR A master’s degree from a recognized college or university with a major in fine arts, studio art, art history, gallery or museum management, or related field AND three years of full-time, paid, professional-level experience in directing or assisting in the direction of an art gallery or art museum.   Special:  A valid Class “C” California driver’s license is required. Travel to locations throughout the District is required. (rev. 7/24/19)

Plans, develops, implements, and evaluates a wide range of educational and learning experiences designed to promote understanding of and accessibility to art and enhance engagement with the Museum and its programs among a wide range of college, art world, and community audiences.

A bachelor’s degree from a recognized college or university with a major in art education, art history, studio art, museum studies, or a related field AND two years of full-time paid professional-level experience in developing or implementing art programs in a museum, educational, or cultural setting. Experience with diverse audiences preferred. Special:  A valid Class “C” California driver’s license is required. Travel to locations throughout the District is required. (rev. 9/13/17)

Assists in the operations of an art gallery, care of its art collection, and serves students, faculty, administration, media, benefactors, and general public by preparing and presenting world class art exhibitions.

Graduation from high school or its equivalent AND three years of full-time, paid experience in the preparation and exhibition of artwork in a gallery or museum setting. Special: A valid Class “C” California driver's license may be required for some positions. Travel to locations throughout the District may be required for some positions. (rev. 7/24/19)

Assists medical staff in providing first aid and treatment to students for minor illnesses and health conditions and performs general clerical duties in a student health center at a college.

Performs lifeguard and aquatic safety activities and prevents accidents in and around a swimming pool at a college.

Graduation from high school or its equivalent.  Experience as a swimming pool or beach lifeguard is desirable.  Special: A valid Lifeguard Training Certificate or its equivalent issued by the American Red Cross or American Lifeguard Association. A valid First Aid Certificate or its equivalent issued by the American Red Cross or American Heart Association. A valid Cardiopulmonary Resuscitation certificate or its equivalent issued by the American Red Cross or American Heart Association. A valid Water Safety Instructor Certificate issued by the American Red Cross may be required for some positions. (rev. 6/12/23)

Performs a wide variety of technical duties for intercollegiate sporting events such as scorekeeping, timekeeping, statistical record maintenance, and game announcing in accordance with applicable NCAA, conference, and institutional regulations, procedures and standards. Typically works on an on-call basis for a specific sporting event.

Graduation from high school or its equivalent. Prior experience supporting intercollegiate sporting events is desirable. Special: A valid Class “C” California driver’s license. Travel to locations throughout the District and California may be required for some positions. Must be able and willing to work nights and weekends. (rev. 4/24/19)

Performs pre- to post-production of photographs and/or video footage captured during sports events.  Typically works on an on-call basis for a specific sporting event.

Graduation from high school or its equivalent.  Coursework in photography and/or videography at a university, college, or vocational-technical school is highly desirable. Six months of experience as a sports photographer and/or videographer. Special: Must have access to professional camera and video equipment. A valid Class “C” California driver’s license. Travel to locations throughout the District and California may be required for some positions. Must be able and willing to work nights and weekends. Physical Requirements: Must be able to lift up to 50 lbs. and be capable of standing, walking, crouching, and bending. (rev. 5/22/19)

Performs a wide variety of operational and customer service duties for events and recreational activities in a college athletics, physical education, and/or community services program. Typically works on an on-call or limited basis for a specific event and/or community services activities.

Assists in a variety of recreational activities for school-age children in a youth camp program.

Graduation from high school or its equivalent. Experience working in a youth day camp setting is desirable. (rev. 10/24/18)