Useful Information for Students

Updated Friday, October 8, 2021 at 12:00 p.m.

New Frequently Asked Questions Lists

Free Broadband Available to Many in State

Read the Los Angeles Times Article published Monday, October 4, 2021.

Need Help Affording Internet? Apply TODAY for the Emergency Broadband Benefit

Consumers can begin applying and enrolling TODAY for Emergency Broadband Benefit, an FCC program which help families and households to afford internet service during the COVID-19 pandemic. Eligible households are able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider. Only one monthly service discount and one device discount is allowed per household.

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If your household is eligible, you can receive:

  • Up to a $50/month discount on your broadband service and associated equipment rentals
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

There are three ways for eligible households to apply:

  • Contact your preferred participating broadband provider directly to learn about their application process.
  • Go to to apply online and to find participating providers near you.
  • Call (833) 511-0311 for a mail-in application, and return it along with copies of documents showing proof of eligibility to: Emergency Broadband Support Center, P.O. Box 7081, London, KY 40742.

If you are feeling stressed, depressed, or anxious and need to talk with someone contact:

L.A. County Dept. of Mental Health 24/7

Access Line: (800) 854-7771
Text: "LA" to 741741

Additional Online Resources for Mental Health Assistance:

City of Los Angeles Rental Assistance Information

Visit the City of Los Angeles Housing + Community Investment Department (HCIDLA) website (External Link)

LACCD Stay Safe Campaign

Click an image below to enlarge.

Find Wifi Flyer

Low Cost Internet Options Low-Cost Options and WiFi Locater Guide

Campus Peer Navigator Flyer

Peer Navigators Help Students With Housing Insecurities Read about the Program

Pandemic Unemployment Assistance Flyer

Pandemic Unemployment Assistance Read the Guide

Unemployment Insurance Benefits Flyer

Unemployment Insurance Benefits for Angelenos Read the Guide

Chromebook Setup Guide Read the Setup Guide

Covid 19 Medi Nurse Line Chart Information

Health Centers Available by Phone for Medical and Mental Health (Updated)


Health Center Information

L.A. City College

Wesley Health Center
Phone Number: (562) 867-7999
Hours of Operation: Mon. thru Fri. – 8 a.m. to 4 p.m.

East L.A. College

Via Care Community Health Center
Phone Number: (323) 268-9191
Hours of Operation: Mon. thru Fri. – 8 a.m. to 5 p.m.

L.A. Harbor College

Harbor College Student Health Center
Phone Number: (310) 233-4520

Life Skills Center (for Mental Health)
Phone Number: (310) 233-4586
Hours of Operation: Mon. thru Thurs. – 10 a.m. to 4 p.m.

L.A. Mission College

Northeast Valley Health Corp.
Phone Number: (818) 270-9777
Hours of Operation: Tues. & Thurs. 8 a.m. to 4:30 p.m. / Wed. 8 a.m. to Noon

L.A. Pierce College

Pierce Student Health Center
Phone Number: (818) 710-4270
Hours of Operation: Mon. thru Thurs. – 8 a.m. to 6 p.m.

L.A. Southwest College

Mosaic Family Care
Phone Number: (323) 226-9042
Hours of Operation: Mon. thru Fri. – 9 a.m. to 4 p.m.

L.A. Trade-Tech College

St. John’s Well Child & Family Center
Phone Number: (323) 541-1411
Hours of Operation: Mon. thru Fri. – 8:30 a.m. to 5 p.m.

L.A. Valley College

Valley Community Healthcare
Phone Number: (818) 763-8836 Option #4
Hours of Operation: Mon. thru Thurs. 8:30 a.m. to 5 p.m.

West L.A. College

Mosaic Family Care
Phone Number: (323) 226-9042
Hours of Operation: Mon. thru Fri. – 9 a.m. to 4 p.m.

Low Cost Internet Options for Students

As the Los Angeles Community College District (LACCD) LACCD continues to offer the majority of courses remotely in response to the current COVID-19 pandemic, Internet access will be required for participation in many class activities. Several organizations provide low-cost Internet access to students. As a courtesy, contact information for several providers is provided below for your consideration. LACCD does not endorse, recommend or in any way profit from this information and cannot be held liable for its accuracy or the terms for such services, whether free or charged thereafter. There may be additional low-cost offers from other organizations that may have similar offerings. All faculty, students, staff and the public should make their own informed decision by carefully reading the information on the companies’ websites or call them for more details.

Low-Cost Internet Service Providers (Government/Non-Profit)

LA County Hotspot Finder
Los Angeles County provides a website that locates publicly-available Wi-Fi hotspots, many of which offer free service.

CollegeBuys is a nonprofit program of the Foundation for California Community Colleges that provides low-cost hardware, software and Internet services to students.

City of Los Angeles/EveryoneOn
The City of Los Angeles, the California Emerging Technology Fund and EveryoneOn partner with the FCC to provide low-cost Internet services to qualifying families.

FCC Lifeline Program
The Federal Communications Commission (FCC) sponsors a nationwide program called “Lifeline” that partners with commercial phone and Internet providers to provide low-cost services to people who meet their eligibility criteria. Check your eligibility and search for local providers.

Human-I-T is a nonprofit, charitable organization that provides low-cost technology and Internet access to individuals and households with low incomes.

Low-Cost Internet Service Providers (Commercial)

Comcast Internet Essentials
Comcast provides low-cost Internet Services and low-cost computers for people who meet eligibility criteria.

Spectrum Internet Assist
Spectrum provides low-cost Internet Services and low-cost computers for people who participate in a designated Federal assistance program.


U.S. Department of Education Info

Visit the official U.S. Department of Education website


If you forgot your password to log on to your SIS portal, call the toll free number at (844) 695-2223, Monday thru Friday, 8:30 a.m. to 4:30 p.m.

All LACCD students are advised to take steps now to be prepared for accessing and using Canvas as part of the remote learning taking place across the LACCD in response to the COVID-19 pandemic.

To access the online learning platform Canvas, you will first need to sign into the Student Information System’s student portal at

Here is the link to directions for those who have never logged into the student portal: FAQ/how-to-login-loginpage.pdf

Here is a useful overview of how to get started in using Canvas:

You will also want to review the complete online student guide for Canvas at

If you need to access Canvas on a mobile device, here is how to do so:

There are also many useful YouTube videos available on this topic, including:

If you need help with Canvas, or logging into the Student Portal, call the toll-free Student Help Line at (844) 695-2223, Monday through Friday, 8:30 a.m. to 4:30 p.m.

Students should also visit the “Distance Learning” webpages at their home college for additional resources.

College Distance Learning Webpage
East Los Angeles College
Los Angeles City College
Los Angeles Harbor College
Los Angeles Mission College
Los Angeles Pierce College
Los Angeles Southwest College
Los Angeles Trade-Technical College
Los Angeles Valley College
West Los Angeles College

The California Community Colleges Chancellor’s Office (CCCCO) also has resources for students transitioning to an online learning environment; here is the link to access their useful set of interactive tutorials:

And here is a link to a webpage with information about a series of online workshops, conducted by the CCCCO’s professional learning network 3CSN, which are designed to support faculty and students in transitioning to remote learning—it includes student drop in hours for support and community:

LACCD has initiated a telephone hotline for faculty, students and staff to call with any general issues or concerns they might have related to the District, the colleges and the 2019 novel coronavirus or COVID-19.

The information hotline is (213) 221-5112

Please leave your name and phone number, your question or nature of your all and we will get back to you as quickly as possible.

If you prefer, you can contact the District by email at:

For college-specific concerns, contact each college directly at:

Campus Contact Phone Number
East Los Angeles College (323) 265-8662
Los Angeles City College (323) 953-4010
Los Angeles Harbor College (310) 233-4010
Los Angeles Mission College (818) 364-7795
Los Angeles Pierce College (818) 719-6408
Los Angeles Southwest College (323) 241-5273
Los Angeles Trade-Technical College (213) 763-7052
Los Angeles Valley College (818) 947-2321
West Los Angeles College (310) 287-4325

* We will protect your identify and not share your name or contact information with outside parties.

For general information, the Los Angeles County Department of Public Health is recommending that all residents in Los Angeles County call 2-1-1.
For any life-threatening emergencies, always call 9-1-1. Remember to stay calm when talking to 9-1-1- operators. Be prepared to give your name; your location and exact nature of your call.


As public concern about the coronavirus and COVID-19 grows, scammers will take advantage of the situation to victimize people online. Scams may include misinformation on websites, social media and text messages to sell ineffective remedies claiming they can treat or prevent COVID-19. Other scammers may pretend to be a government agency with access to a vaccine or as a charity soliciting donations for victims. Instead, what they want is steal your money and personal information. Here are some tips to protect yourself from scams:

  • Don’t click on texts, links or emails from sources you don’t know.
  • Make sure anti-malware and anti-virus software on your computer, smart phone or tablet is up-to-date.
  • Be careful when given unsolicited information or advice regarding coronavirus
  • Learn more about how to protect yourself online by visiting the Federal Trade Commission’s website: