Coronavirus - For Students

To learn more about COVID-19 testing, and to see if you are eligible, please visit:

NOTE: The Los Angeles Community College District (LACCD) is providing this information as a courtesy to our students, faculty, staff and the public.  LACCD does not endorse, recommend or in any way profit from this information and cannot be held liable for its accuracy or the terms for such services, whether free or charged thereafter.  All faculty, students, staff and the public should make their own informed decision by carefully reading the information on the companies’ websites or call them for more details.

Internet Service Providers with Available Options

AT&T:

Information Link: https://about.att.com/pages/COVID-19.html

AT&T has opened all public WiFi hotspots and will not charge customers for any late fees or overages.

Charter/Spectrum:

Information Link: https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more

Qualification and Details

• Available for households with K-12 or college students
• Limited to new accounts not already using a Spectrum Internet Subscription
• Installation fees will be waived

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.

Charter will open its Wi-Fi hotspots across our footprint for public use.

Spectrum does not have data caps or hidden fees.

How to Apply: Students/Faculty will need to call to apply 1-844-488-8395

Note: Wait times are high right now. 45min to 1.5 hours

Internet Essentials by Comcast:

Information Link: https://www.internetessentials.com/covid19

New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households for $9.95/month plus tax.

Apply by April 30, 2020.

Additionally, for all new and existing Internet Essentials customers, the speed of the program's Internet service has increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect automatically for no additional fee and it will become the new base speed for the program going forward.

Qualification and Details

• You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others.
• You do not have outstanding debt to Comcast that is less than a year old. Families with outstanding debt more than one year old may still be eligible.
• You live in an area where Comcast Internet service is available.
• You are not an existing Xfinity Internet customer and have not subscribed to Xfinity Internet in the last 90 days.

How to Apply: Visit https://apply.internetessentials.com/

All Xfinity WiFi Public Hotspots are now open to everyone on the “xfinitywifi” SSID.

Public hotspots can be found in small/medium businesses and outdoors in commercial areas.

Non-Xfinity subscribers need to accept Terms and Conditions to access the network and repeat when requested to continue to receive free unlimited access. Please refer to the map below for available public hotspots.

How to find a hotspot:

• Go to: https://wifi.xfinity.com/
• Enter your Zip Code or City
• A map will show the closest locations

Instructions on how to connect are provided under the “Ready to Connect?” Section under the map 

If you forgot your password to log on to your SIS portal, call the toll free number at (844) 695-2223, Monday thru Friday, 8 a.m. to 6 p.m.

All LACCD students are advised to take steps now to be prepared for accessing and using Canvas as part of the remote learning taking place across the LACCD in response to the COVID-19 pandemic.

To access the online learning platform Canvas, you will first need to sign into the Student Information System’s student portal at https://mycollege.laccd.edu/

Here is the link to directions for those who have never logged into the student portal:

https://www.laccd.edu/Students/Documents/Student%20FAQ/how-to-login-loginpage.pdf

Here is a useful overview of how to get started in using Canvas: 

https://community.canvaslms.com/docs/DOC-18585-getting-started-with-canvas-as-a-student

You will also want to review the complete online student guide for Canvas at https://community.canvaslms.com/docs/DOC-10701-canvas-student-guide-table-of-contents.

If you need to access Canvas on a mobile device, here is how to do so: https://community.canvaslms.com/docs/DOC-10567-4212717947

There are also many useful YouTube videos available on this topic, including: https://tinyurl.com/wuy4nfl

If you need help with Canvas, or logging into the Student Portal, call the toll-free Student Help Line at (844) 695-2223, Monday through Friday, 8 a.m. to 6 p.m.

Students should also visit the “Distance Learning” webpages at their home college for additional resources.

The California Community Colleges Chancellor’s Office (CCCCO) also has resources for students transitioning to an online learning environment; here is the link to access their useful set of interactive tutorials:

https://apps.3cmediasolutions.org/oei/students.html

And here is a link to a webpage with information about a series of online workshops, conducted by the CCCCO’s professional learning network 3CSN, which are designed to support faculty and students in transitioning to remote learning—it includes student drop in hours for support and community: http://3csn.org/

Oh, yes, Mom was right--Wash. Your. Hands.