Useful Information for Students
Updated Friday, April 16, 2021 at 11:00 a.m.
Deadline to Apply for City of Los Angeles Rental Assistance is April 30
Are you a tenant or a landlord of a residential dwelling in the City of Los Angeles? Have you been economically impacted by the COVID-19 pandemic? The 2021 COVID-19 Emergency Renters Assistance Program is now accepting applications. Requirements apply!
The City of Los Angeles, in partnership with the State of California and the federal government, has created the 2021 Emergency Rental Assistance Program (ERAP) to assist residential renters who have been unable to pay their rent as a result of the COVID-19 pandemic.
Apply online or by phone. For eligibility and requirements visit: hcidla.lacity.org, or call the ERAP Hotline 833-373-0587, from 8 AM to 8 PM, through April 30th. TTY is available for persons with hearing or speech impairments (888) 705-5768. Applications and phone support is also available in multiple languages.
Additional Information
Applications will be reviewed in an order determined by a randomized process. Priority will be given to tenants who earn less than 30% of the area median income and to households who have experienced ninety (90) days or more of unemployment.
The ERAP is for City of L.A. residents only. Tenants who live in the greater LA County area (87 cities), but do not live in the City of L.A., can apply for rental assistance with the State of California at: housingiskey.com, or through their own City program if available.
To verify that an address is in the City of Los Angeles, visit: neighborhoodinfo.lacity.org. For more information and “Frequently Asked Questions” about the program, visit hcidla.lacity.org. Public inquiries about the program, can be submitted to: Ask-HCIDLA (hcidla.lacity.org/ask-hcidla).
Click for more Information or to Apply (External Link)
Federal Help for Internet Costs to College Students
Emergency Broadband Benefit Program by the Federal Communications Commission (FCC) will provide up to $50 per month for Internet services to qualified households and to college students who received a federal Pell Grant during the current award year. Go to the FCC website for more information today.
LACCD Stay Safe Campaign
Click an image below to enlarge
LACCD Joins State Lawsuit Seeking Expansion of CARES Funding to DACA & Other Students
Chancellor Reminder: Student Health Centers Remain Open to Help
Thousands of LACCD Students Receive Laptops, Thousands More to Be Shipped; Students’ Current Mailing Addresses Needed
Read the News Release
Chromebook Setup Guide
Read the Setup Guide
City of Los Angeles Renter Protection Info
Spring Semester, Summer Session Updates; Pass, No Pass Info Announced
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If you are feeling stressed, depressed, or anxious and need to talk
with someone contact:
L.A. County Dept. of Mental Health 24/7
Access Line: (800) 854-7771
Text: "LA" to 741741
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Additional Online Resources for Mental Health Assistance:
https://dmh.lacounty.gov/covid-19-information/
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Health Centers Available by Phone for
Medical and Mental Health (Updated)
L.A. City College |
Wesley Health Center
Phone Number: (562) 867-7999
Hours of Operation: Mon. thru Fri. – 8 a.m. to 4 p.m. |
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East L.A. College |
Via Care Community Health Center
Phone Number: (323) 268-9191
Hours of Operation: Mon. thru Fri. – 8 a.m. to 5 p.m. |
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L.A. Harbor College |
Harbor College Student Health Center
Phone Number: (310) 233-4520
Life Skills Center (for Mental Health)
Phone Number: (310) 233-4586
Hours of Operation: Mon. thru Thurs. – 10 a.m. to 4 p.m. |
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L.A. Mission College |
Northeast Valley Health Corp.
Phone Number: (818) 270-9777
Hours of Operation: Tues. & Thurs. 8 a.m. to 4:30 p.m. / Wed. 8 a.m. to Noon |
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L.A. Pierce College |
Pierce Student Health Center
Phone Number: (818) 710-4270
Hours of Operation: Mon. thru Thurs. – 8 a.m. to 6 p.m. |
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L.A. Southwest College |
Mosaic Family Care
Phone Number: (323) 226-9042
Hours of Operation: Mon. thru Fri. – 9 a.m. to 4 p.m. |
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L.A. Trade-Tech College |
St. John’s Well Child & Family Center
Phone Number: (323) 541-1411
Hours of Operation: Mon. thru Fri. – 8:30 a.m. to 5 p.m. |
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L.A. Valley College |
Valley Community Healthcare
Phone Number: (818) 763-8836 Option #4
Hours of Operation: Mon. thru Thurs. 8:30 a.m. to 5 p.m. |
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West L.A. College |
Mosaic Family Care
Phone Number: (323) 226-9042
Hours of Operation: Mon. thru Fri. – 9 a.m. to 4 p.m. |
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To learn more about COVID-19 testing, and to see if you are eligible, please visit:
Important Update on Pass/No Pass Guidance
Expanded Hygiene Services for People Experiencing Homelessness in Los Angeles
EMERGENCY ASSISTANCE FOR STUDENTS
Announcement FAQ
FREE, LIMITED-TERM INTERNET FOR STUDENTS
In
response to the effort to move education remote Spectrum Internet and
Comcast through their Internet essentials program have committed to
providing students and other residents with free internet for 60 days.
Both providers have committed to assist during this situation but their
processes are different. For information on each provider please see
below.
NOTE: The
Los Angeles Community College District is providing this information as
a courtesy, and does not endorse nor recommend any of these companies
or their products or services.
Internet Service Providers with Available Options
Charter/Spectrum:
Information Link: https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more
Qualification and Details
- Available for households with K-12 or college students
- Limited to new accounts not already using a Spectrum Internet
Subscription
- Installation fees will be waived
Charter will offer free Spectrum broadband and Wi-Fi access for
60 days to households with K-12 and/or college students who do not already have
a Spectrum broadband subscription and at any service level up to 100 Mbps. To
enroll call 1-844-488-8395.
Installation fees will be waived for new student households.
Charter will partner with school districts to ensure local
communities are aware of these tools to help students learn remotely. Charter
will continue to offer Spectrum Internet Assist, high speed broadband program
to eligible low-income households delivering speeds of 30 Mbps.
Charter will open its Wi-Fi hotspots across our footprint for
public use.
Spectrum does not have data caps or hidden fees.
How
to Apply: Students/Faculty will need to call to apply 1-844-488-8395
Note:
Wait times are high right now. 45min to 1.5 hours
Internet Essentials by Comcast:
Information Link: https://www.internetessentials.com/covid19
New Internet Essentials customers will receive two free months
of Internet service, which is available to all qualified low-income households
for $9.95/month plus tax.
Apply by June 30, 2020.
Additionally, for all new and existing Internet Essentials
customers, the speed of the program's Internet service has increased to 25 Mbps
downstream and 3 Mbps upstream. That increase will go into effect automatically
for no additional fee and it will become the new base speed for the program
going forward.
Qualification and Details
- You are eligible for public assistance programs such as the
National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and
others.
- You do not have outstanding debt to Comcast that is less than a
year old. Families with outstanding debt more than one year old may still be
eligible.
- You live in an area where Comcast Internet service is available.
- You are not an existing Xfinity Internet customer and have not
subscribed to Xfinity Internet in the last 90 days.
How
to Apply: Visit https://apply.internetessentials.com/
All Xfinity WiFi Public Hotspots are now open to everyone on the
“xfinitywifi” SSID.
Public hotspots can be found in small/medium businesses and
outdoors in commercial areas.
Non-Xfinity subscribers need to accept Terms and Conditions to
access the network and repeat when requested to continue to receive free unlimited
access. Please refer to the map below for available public hotspots.
How to find a hotspot:
Instructions on how to connect are provided under the “Ready to Connect?” Section under the
map
YOU'VE GOT QUESTIONS, LOTS AND LOTS OF QUESTIONS, RIGHT? WELL, WE'VE GOT SOME ANSWERS, MAYBE NOT ALL, BUT HERE'S A START ABOUT HOW YOUR CALIFORNIA COMMUNITY COLLEGES ARE RESPONDING:
CANVAS INFO FOR STUDENTS
If you forgot your password to log on to your SIS portal, call the
toll free number at (844) 695-2223, Monday thru Friday, 8:30 a.m. to 4:30 p.m.
All LACCD students are advised to take steps now to be prepared for accessing and using Canvas as part of the remote learning taking place across the LACCD in response to the COVID-19 pandemic.
To access the online learning platform Canvas, you will first need to sign into the Student Information System’s student portal at https://mycollege.laccd.edu/
Here is the link to directions for those who have never logged into the student portal:
https://www.laccd.edu/Students/Documents/Student%20FAQ/how-to-login-loginpage.pdf
Here is a useful overview of how to get started in using Canvas:
https://community.canvaslms.com/docs/DOC-18585-getting-started-with-canvas-as-a-student
You will also want to review the complete online student guide for Canvas at https://community.canvaslms.com/docs/DOC-10701-canvas-student-guide-table-of-contents.
If you need to access Canvas on a mobile device, here is how to do so: https://community.canvaslms.com/docs/DOC-10567-4212717947
There are also many useful YouTube videos available on this topic, including: https://tinyurl.com/wuy4nfl
If you need help with Canvas, or logging into the Student Portal, call the toll-free Student Help Line at (844) 695-2223, Monday through Friday, 8:30 a.m. to 4:30 p.m.
Students should also visit the “Distance Learning” webpages at their home college for additional resources.
The California Community Colleges Chancellor’s Office (CCCCO) also has resources for students transitioning to an online learning environment; here is the link to access their useful set of interactive tutorials:
https://apps.3cmediasolutions.org/oei/students.html
And here is a link to a webpage with information about a series of online workshops, conducted by the CCCCO’s professional learning network 3CSN, which are designed to support faculty and students in transitioning to remote learning—it includes student drop in hours for support and community: http://3csn.org/
Oh, yes, Mom was right--Wash. Your. Hands.
LACCD has initiated a telephone hotline for faculty, students and staff to call with any general issues or concerns they might have related to the District, the colleges and the 2019 novel coronavirus or COVID-19.
The information hotline is (213) 221-5112
Please leave your name and phone number, your question or nature of your all and we will get back to you as quickly as possible.
For college-specific concerns, contact each college directly at:
| East Los Angeles College |
(323) 265-8662 |
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| Los Angeles City College |
(323) 953-4010 |
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| Los Angeles Harbor College |
(310) 233-4010 |
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| Los Angeles Mission College |
(818) 364-7795 |
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| Los Angeles Pierce College |
(818) 719-6408 |
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| Los Angeles Southwest College |
(323) 241-5273 |
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| Los Angeles Trade-Technical College |
(213) 763-7052 |
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| Los Angeles Valley College |
(818) 947-2321 |
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| West Los Angeles College |
(310) 287-4325 |
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* We will protect your identify and not share your name or contact information with outside parties.
For general information, the Los Angeles County Department of Public Health is recommending that all residents in Los Angeles County call 2-1-1.
For any life-threatening emergencies, always call 9-1-1. Remember to stay calm when talking to 9-1-1- operators. Be prepared to give your name; your location and exact nature of your call.
SECURITY ALERT: BEWARE OF SCAMS
As public concern about the coronavirus and COVID-19 grows, scammers will take advantage of the situation to victimize people online. Scams may include misinformation on websites, social media and text messages to sell ineffective remedies claiming they can treat or prevent COVID-19. Other scammers may pretend to be a government agency with access to a vaccine or as a charity soliciting donations for victims. Instead, what they want is steal your money and personal information. Here are some tips to protect yourself from scams:
- Don’t click on texts, links or emails from sources you don’t know.
- Make sure anti-malware and anti-virus software on your computer, smart phone or tablet is up-to-date.
- Be careful when given unsolicited information or advice regarding coronavirus
- Learn more about how to protect yourself online by visiting the Federal Trade Commission’s website: https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines.