USEFUL INFO FOR STUDENTS 

UPDATED FRIDAY, APRIL 3, 2020 at 4 P​.M. 

If you are feeling stressed, depressed, or anxious and need to talk with someone contact @lacdmh

LA County Dept. of Mental Health 24/7

Access Line: (800) 854-7771

Text: "LA" to 741741

 

Commencement 2020 Update

Chanc​ellor Rodriguez Announces Your 2020 Commencement Is On!​​ Read the Announcement


Medi-Cal, CalFresh, CalWORKs and General Relief, are uniterrupted for March, April, and May 2020. http://dpss.lacounty.gov/
​IMPORTANT UPDATE ON COUNTY CALFRESH, PUBLIC ASSISTANCE



To learn more about COVID-19 testing, and to see if you are eligible, please visit:



EMERGENCY ASSISTANCE FOR STUDENTS

Announcement​  FAQ



FREE, LIMITED-TERM INTERNET FOR STUDENTS ​

In response to the effort to move education online, Spectrum and Comcast / Xfinity have announced they will provide students and others with free internet access for 60 days. All have different processes as noted below.

 

NOTE: The Los Angeles Community College District (LACCD) is providing this information as a courtesy to our students, faculty, staff and the public.  LACCD does not endorse, recommend or in any way profit from this information and cannot be held liable for its accuracy or the terms for such services, whether free or charged thereafter.  All faculty, students, staff and the public should make their own informed decision by carefully reading the information on the companies’ websites or call them for more details.

Internet Service Providers with Available Options

 

AT&T:

Information Link: https://about.att.com/pages/COVID-19.html

AT&T has opened all public WiFi hotspots and will not charge customers for any late fees or overages.


Charter/Spectrum:

Information Link: https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more

Qualification and Details

  • Available for households with K-12 or college students
  • Limited to new accounts not already using a Spectrum Internet Subscription
  • Installation fees will be waived

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.

Charter will open its Wi-Fi hotspots across our footprint for public use.

Spectrum does not have data caps or hidden fees.

How to Apply: Students/Faculty will need to call to apply 1-844-488-8395

Note: Wait times are high right now. 45min to 1.5 hours


Internet Essentials by Comcast:

Information Link: https://www.internetessentials.com/covid19

New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households for $9.95/month plus tax.

Apply by April 30, 2020.

Additionally, for all new and existing Internet Essentials customers, the speed of the program's Internet service has increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect automatically for no additional fee and it will become the new base speed for the program going forward.

Qualification and Details

  • You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others.
  • You do not have outstanding debt to Comcast that is less than a year old. Families with outstanding debt more than one year old may still be eligible.
  • You live in an area where Comcast Internet service is available.
  • You are not an existing Xfinity Internet customer and have not subscribed to Xfinity Internet in the last 90 days.

How to Apply: Visit https://apply.internetessentials.com/

All Xfinity WiFi Public Hotspots are now open to everyone on the “xfinitywifi” SSID.

Public hotspots can be found in small/medium businesses and outdoors in commercial areas.

Non-Xfinity subscribers need to accept Terms and Conditions to access the network and repeat when requested to continue to receive free unlimited access. Please refer to the map below for available public hotspots.

How to find a hotspot:

Instructions on how to connect are provided under the “Ready to Connect?” Section under the map 



YOU'VE GOT QUESTIONS, LOTS AND LOTS OF QUESTIONS, RIGHT? WELL, WE'VE GOT SOME ANSWERS, MAYBE NOT ALL, BUT HERE'S A START ABOUT HOW YOUR CALIFORNIA COMMUNITY COLLEGES ARE RESPONDING:
 


FEDERAL STUDENT LOAN INFO UPDATE:

The Department of Education today announced it would not enforce federal standardized testing requirements for K-12 schools and would allow federal student loan borrowers to suspend payments for at least 60 days without penalty.​


CANVAS INFO FOR STUDENTS 

If you forgot your password to log on to your SIS portal, call the toll free number at (844) 695-2223, Monday thru Friday, 8 a.m. to 6 p.m.

All LACCD students are advised to take steps now to be prepared for accessing and using Canvas as part of the remote learning taking place across the LACCD in response to the COVID-19 pandemic.

To access the online learning platform Canvas, you will first need to sign into the Student Information System’s student portal at https://mycollege.laccd.edu/

Here is the link to directions for those who have never logged into the student portal:

https://www.laccd.edu/Students/Documents/Student%20FAQ/how-to-login-loginpage.pdf

Here is a useful overview of how to get started in using Canvas: 

https://community.canvaslms.com/docs/DOC-18585-getting-started-with-canvas-as-a-student

You will also want to review the complete online student guide for Canvas at https://community.canvaslms.com/docs/DOC-10701-canvas-student-guide-table-of-contents.

If you need to access Canvas on a mobile device, here is how to do so: https://community.canvaslms.com/docs/DOC-10567-4212717947

There are also many useful YouTube videos available on this topic, including: https://tinyurl.com/wuy4nfl

If you need help with Canvas, or logging into the Student Portal, call the toll-free Student Help Line at (844) 695-2223, Monday through Friday, 8 a.m. to 6 p.m.

Students should also visit the “Distance Learning” webpages at their home college for additional resources.

​College ​Distance Learning Webpage
​Eas​t Los Angeles College https://www.elac.edu/Academics/Online-Classes
Los Angeles City College​ https://www.lacitycollege.edu/Students/Online-Assistance
​Los Angeles Harbor College https://effectiveness.lahc.edu/academic_affairs/SitePages/distanceeducation.aspx
​Los Angeles Mission College http://www.lamission.edu/Online/Home.aspx
​Los Angeles Pierce College http://online.piercecollege.edu/
​Los Angeles Southwest College https://www.lasc.edu/services/online-learning
​Los Angeles Trade-Technical College https://www.lattc.edu/academics/online
​Los Angeles Valley College https://www.lavc.edu/virtualvalley/index.html
​West Los Angeles College http://www.wlac.edu/​online/index.asp 


The California Community Colleges Chancellor’s Office (CCCCO) also has resources for students transitioning to an online learning environment; here is the link to access their useful set of interactive tutorials:

https://apps.3cmediasolutions.org/oei/students.html

And here is a link to a webpage with information about a series of online workshops, conducted by the CCCCO’s professional learning network 3CSN, which are designed to support faculty and students in transitioning to remote learning—it includes student drop in hours for support and community: http://3csn.org/


Oh, yes, Mom was right--Wash. Your. Hands.  



LACCD has initiated a telephone hotline for faculty, students and staff to call with any general issues or concerns they might have related to the District, the colleges and the 2019 novel coronavirus or COVID-19.
 
The information hotline is (213) 221-5112 

Please leave your name and phone number, your question or nature of your all and we will get back to you as quickly as possible.
 
If you prefer, you can contact the District by email at:        coronavirusinfo@laccd.edu
 
For college-specific concerns, contact each college directly at:

​Campus
​Contact Phone Number
East Los Angeles College (323) 265-8662
Los Angeles City College (323) 953-4010
Los Angeles Harbor College ​(310)  233-4010
Los Angeles Mission College ​(818) 364-7795
Los Angeles Pierce College ​(818) 719-6408
Los Angeles Southwest College ​(323) 241-5273
Los Angeles Trade-Technical College ​(213) 763-7052
Los Angeles Valley College (​818) 947-2321
West Los Angeles College ​(310) 287-4325
 * We will protect your identify and not share your name or contact information with outside parties.


For general information, the Los Angeles County Department of Public Health is recommending that all residents in Los Angeles County call 2-1-1.
 
For any life-threatening emergencies, always call 9-1-1.  Remember to stay calm when talking to 9-1-1- operators.  Be prepared to give your name; your location and exact nature of your call. 


LACCD Facebook Page:  https://www.facebook.com/LACCD/

LACCD Twitter Page: https://twitter.com/home​



Stay up-to-date with the latest news releases from the District.​ View all News >


SECURITY ALERT: BEWARE OF SCAMS

As public concern about the coronavirus and COVID-19 grows, scammers will take advantage of the situation to victimize people online.  Scams may include misinformation on websites, social media and text messages to sell ineffective remedies claiming they can treat or prevent COVID-19. Other scammers may pretend to be a government agency with access to a vaccine or as a charity soliciting donations for victims. Instead, what they want is steal your money and personal information.  Here are some tips to protect yourself from scams:

  • Don’t click on texts, links or emails from sources you don’t know.
  • Make sure anti-malware and anti-virus software on your computer, smart phone or tablet is up-to-date. 
  • Be careful when given unsolicited information or advice regarding coronavirus
  • Learn more about how to protect yourself online by visiting the Federal Trade Commission’s website: https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines.
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