Useful Information for Faculty and Staff

Updated Friday, March 11, 2022 at 10:00 a.m. 

LACCD EOC Safety Advisories LACCD EOC Recovery Information LACCD COVID-19 Self Check Survey​​

EOC Updates

New Frequently Asked Questions Lists

Read the new general FAQ document​ issued by LACCD August 26, 2021. Additional FAQs are available on the Frequently Asked Questions page.

Read the updated COVID-19 FAQ document issued by L.A. County Department of Public Health August 28, 2021.

Need Help Affording Internet? Apply TODAY for the Emergency Broadband Benefit

Consumers can begin applying and enrolling TODAY for Emergency Broadband Benefit, an FCC program which help families and households to afford internet service during the COVID-19 pandemic. Eligible households are able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider. Only one monthly service discount and one device discount is allowed per household.

FCC Image. Stay Connected. The EBB Program is administed by USAC with oversight from the FCC.

If your household is eligible, you can receive:

  • Up to a $50/month discount on your broadband service and associated equipment rentals
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

There are three ways for eligible households to apply:

  • Contact your preferred participating broadband provider directly to learn about their application process.
  • Go to to apply online and to find participating providers near you.
  • Call 833-511-0311 for a mail-in application, and return it along with copies of documents showing proof of eligibility to: Emergency Broadband Support Center, P.O. Box 7081, London, KY 40742.

If you are feeling stressed, ​depressed, or anxious and need to talk
​with someone ​contact:

L.A. County Dept. of Mental Health 24/7

Access Line: (800) 854-7771

Text: "LA" to 741741

Additional Online Resources for Mental Health Assistance:

All LACCD personnel also can take advantage of our Employee Assistance Program online​, or by phone, 24/7, at (800) 327-0449.

City of Los Angeles Rental Assistance Information

Visit the City of Los Angeles Housing + Community Investment Department (HCIDLA) website (Extenal Link)

LACCD Stay Safe Campaign

Click an image below to enlarge.
Vaccine Mandate for all Employees
Testing Mandate for All Employees
Indoor Masking is Required. Stay Safe.
Visiting the ESC? Check In. Stay Safe.

We're Serious- Stay Safe. Always wear your face covering
Stay Educated. Stay Safe. Avoid the spread of COVID-19. Wash hands frequently
Be COVID Smart. Stay Safe. If you're sick, please stay at home! Get vaccinated. Stay safe. Find an appointment at

LACCD has initiated a telephone hotline for faculty, students and staff to call with any general issues or concerns they might have related to the District, the colleges and the 2019 novel coronavirus or COVID-19.
The information hotline is (213) 221-5112 

Please leave your name and phone number, your question or nature of your all and we will get back to you as quickly as possible.
If you prefer, you can contact the District by email at:
For college-specific concerns, contact each college directly at:

​Contact Phone Number
East Los Angeles College ​(323) 265-8662
​Los Angeles City College ​(323) 953-4010
​Los Angeles Harbor College ​(310)  233-4010
​Los Angeles Mission College ​(818) 364-7795
​Los Angeles Pierce College ​(818) 719-6408
​Los Angeles Southwest College ​(323) 241-5273
​Los Angeles Trade-Technical College ​(213) 763-7052
​Los Angeles Valley College (​818) 947-2321
​West Los Angeles College ​(310) 287-4325
 * We will protect your identify and not share your name or contact information with outside parties. 

For general information, the Los Angeles County Department of Public Health is recommending that all residents in Los Angeles County call 2-1-1.
For any life-threatening emergencies, always call 9-1-1.  Remember to stay calm when talking to 9-1-1- operators.  Be prepared to give your name; your location and exact nature of your call. 

COVID-19 Related Leaves of Absence Forms for Faculty and Staff

The links below provide information, forms, and instructions for the various types of COVID-19 related leaves that are available to eligible LACCD employees based on representation.

In addition to information and request forms for the employer-paid benefits provided by the Families First Coronavirus Response Act (FFCRA), Paid Sick Leave and Expanded Family and Medical Leave, there is information about leaves for specific COVID-19 related reasons and those who need to extend leave past the leave limits established under the FFCRA.

While employees may need to submit more than one type of leave request form depending upon their individual situation, all forms are contained within the packet which is to be submitted to the location Personnel Office directly. The contact(s) for each location are listed on the last page of the packet.

The location Personnel Office will submit the forms to the Educational Services Center for processing. Any questions related to the leaves, the forms, or the submittal process should be addressed directly to the location Personnel Office contact(s).

Click on the Union (represented) Employees link if you are represented by a collective bargaining agreement. Click on the Non-Union (unrepresented) Employees link if you are an unrepresented employee such as a classified confidential employee or an academic or classified manager.

Documents for 2022:

New COVID-19 Leaves of Absence Info​​

Documents for 2021:

COVID-19 Vaccination and Recovery Absence Form

Union (represented) Employees COVID-19 Leaves Packet for CY2021

Non-Union (unrepresented) Employees COVID-19 Leaves Packet​ for CY2021

Documents for 2020:

Union (represented) Employees COVID-19 Leaves Packet for CY2020

Non-Union (unrepresented) Employees COVID-19 Leaves Packet​ for CY2020

Faculty Training Notice for Canvas

CA Medinurse line 877-409-9052


Due to public health concerns surrounding Covid-19, Health Benefits Unit staff is operating remotely and are unable to answer the phone. Should you have any questions regarding health benefits, for immediate response please send inquires via email to healthb​ If you are unable to send an email please call and leave a message at (213) 891-2198 and they will contact you as soon as possible.

Zoom Security Update

Remote-Virtual Interviewing Information

The move remote learning brings new opportunities and challenges. While the environment has shifted, our expectations have not and we will continue to promote an effective learning environment and adhere to the LACCD Student Code of Conduct​, including: 

  • Willful disobedience to directions of college officials acting in the performance of their duties.
  • Dishonesty, such as cheating or knowingly furnishing false information to the colleges.
  • Obstruction or disruption of classes, administration, disciplinary procedures or authorized college activities.
  • Behavior inconsistent with the District's Non-discrimination Policy.
  • A direct or implied expression of intent to inflict physical or mental/emotional harm, which may include verbal statement, written statements, telephone threats or physical threats.
  • Disorderly conduct, which includes; lewd or indecent attire or behavior that disrupts classes or college activities; breach of the peace of the college; aiding, or inciting another person to breach the peace of college premises or functions.
  • Use of computing facilities to interfere with the work of a student faculty member or college official, or to alter college or district records.
  • Use of computing facilities to access, send or engage in messages which are obscene, threatening, defamatory, present a clear and present danger, violate a lawful regulation and/or substantially disrupt the orderly operation of a college campus. 

These standards apply to our virtual environments and faculty can initiate discipline if needed. Faculty may individually respond with the following discipline to a student, including Warnings, Reprimands and Removal.  Faculty should consult with their supervisor as well as the Chief Student Services Officer, the appropriate instructional administrator and/or the Chief Instructional Officer as needed for clarification and questions to the process. 

The desired outcome is that LACCD learning environments will continue to be productive,  encourage free thought, and positive for faculty and student engagement.  To help, the District is providing faculty the tools to ensure that all students’ rights are maintained and that your classes are free from disruption.  Your DE Coordinators have prepared documentation on controlling your virtual environment through Zoom tools, which can be found HERE. If you have any questions, please feel free to reach out to your college administration.




In response to the effort to move education remote Spectrum Internet and Comcast through their Internet essentials program have committed to providing students and other residents with free internet for 60 days. Both providers have committed to assist during this situation but their processes are different. For information on each provider please see below.


NOTE: The Los Angeles Community College District is providing this information as a courtesy, and does not endorse nor recommend any of these companies or their products or services.

Internet Service Providers with Available Options


Information Link:

Qualification and Details

  • Available for households with K-12 or college students
  • Limited to new accounts not already using a Spectrum Internet Subscription
  • Installation fees will be waived

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.

Charter will open its Wi-Fi hotspots across our footprint for public use.

Spectrum does not have data caps or hidden fees.

How to Apply: Students/Faculty will need to call to apply 1-844-488-8395

Note: Wait times are high right now. 45min to 1.5 hours

Internet Essentials by Comcast:

Information Link:

New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households for $9.95/month plus tax.

Apply by June 30, 2020.

Additionally, for all new and existing Internet Essentials customers, the speed of the program's Internet service has increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect automatically for no additional fee and it will become the new base speed for the program going forward.

Qualification and Details

  • You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others.
  • You do not have outstanding debt to Comcast that is less than a year old. Families with outstanding debt more than one year old may still be eligible.
  • You live in an area where Comcast Internet service is available.
  • You are not an existing Xfinity Internet customer and have not subscribed to Xfinity Internet in the last 90 days.

How to Apply: Visit

Note:To get free 60 days service requires signing up with the Internet Essentials plan

Xfinity – Wi-Fi by Comcast

All Xfinity WiFi Public Hotspots are now open to everyone on the “xfinitywifi” SSID.

Public hotspots can be found in small/medium businesses and outdoors in commercial areas.

Non-Xfinity subscribers need to accept Terms and Conditions to access the network and repeat when requested to continue to receive free unlimited access. Please refer to the map below for available public hotspots.

How to find a hotspot:

Instructions on how to connect are provided under the “Ready to Connect?” Section under the map ​


Online Bug.png3CSN is hosting a series of Zoom online sessions to help faculty and staff navigate online environments. Sessions include learning the basics of both Zoom and Canvas. Sessions will be limited to 50 participants. You can find a full schedule of sessions and times here.

CVC-OEI is extending daytime Canvas Tier 1 phone support for all California Community Colleges students and faculty through June 30, effective immediately. If you have questions about how to access or deploy the daytime support, please contact CVC-OEI. 

CVC-OEI is also providing a number of webinars that may be helpful as colleges transition learning and student support services to a remote environment.  A listing of webinars is available on the CVC-OEI Resources page. Recordings will be posted afterward for people who are unable to attend​


Is the faculty training for remote/online learning still happening at all of the colleges?

Yes.  The training will take place March 16-20 because we must transition as many courses to remote learning as quickly as possible for a go-live date on March 30. This pertains to all courses, including dual enrollment and non-credit. 

Are all classes suspended for the next two weeks, even the ones that are currently online?

Yes.  Classes resume on March 30. 

Will I still get paid if I don’t come to work?

All employees are to follow the Absenteeism Guidelines issued last week by the Human Resources Division. 


  • Use good personal hygiene, per the Los Angeles County Public Health Department Guidelines 
  • If you are sick, stay home.  Self-monitor for symptoms; call your healthcare provider for directions 
  • Stay informed with reliable sources of information, include our LACCD Coronavirus webpage for information directly about the District and our colleges 
  • The most current LACCD news release March 15 is online 
  • We must work together and stay calm.

LACCD Facebook Page:

LACCD Twitter Page:​


As public concern about the coronavirus and COVID-19 grows, scammers will take advantage of the situation to victimize people online.  Scams may include misinformation on websites, social media and text messages to sell ineffective remedies claiming they can treat or prevent COVID-19. Other scammers may pretend to be a government agency with access to a vaccine or as a charity soliciting donations for victims. Instead, what they want is steal your money and personal information.  Here are some tips to protect yourself from scams:

  • Don’t click on texts, links or emails from sources you don’t know.
  • Make sure anti-malware and anti-virus software on your computer, smart phone or tablet is up-to-date. 
  • Be careful when given unsolicited information or advice regarding coronavirus
  • Learn more about how to protect yourself online by visiting the Federal Trade Commission’s website: