Useful Information for Students 

Updated Thursday, December 3, 2020 at 3:00 p.m. 

LACCD EOC Safety Advisories LACCD EOC Recovery Information LACCD COVID-19 Self Check Survey


LACCD Stay Safe Campaign

Click an image below to enlarge


 ​

LA City UI Benefits Flier Preview. Click PDF link for full file​​​

​County Launches Effort to Help Regions Most Impacted by COVID-19​


LA City UI Benefits Flier Preview. Click PDF link for full file​​

​Low Cost Internet Options


LA City UI Benefits Flier Preview. Click PDF link for full file

​Peer Navigators Help Students With Housing Insecurities



LACCD Joins State Lawsuit Seeking Expansion of CARES Funding to DACA & Other Students



LA City UI Benefits Flier Preview. Click PDF link for full file

​Pandemic Unemployment Assistance



LA City UI Benefits Flier Preview. Click PDF link for full file

​Unemployment Insurance Benefits
for Angele​nos


Chancellor Reminder: Student Health Centers Remain Open to Help


Thousands of LACCD Students Receive Laptops, Thousands More to Be Shipped; Students’ Current Mailing Addresses Needed

Read the News Release


Chromebook Setup Guide

Read the Setup Guide


City of Los Angeles Renter Protection Info


Spring Semester, Summer Session Updates; Pass, No Pass Info Announced


CA Medinurse line 877-409-9052

If you are feeling stressed, ​depressed, or anxious and need to talk
​with someone ​contact:

L.A. County Dept. of Mental Health 24/7

Access Line: (800) 854-7771

Text: "LA" to 741741

Additional Online Resources for Mental Health Assistance:

https://dmh.lacounty.gov/covid-19-information/

 

Health Centers Available by Phone for
Medical and Mental Health (Updated)

College

Health Center Information

L.A.​ C​ity College

Wesley Health Center
Phone Number: (562) 867-7999
Hours of Operation: Mon. thru Fri. – 8 a.m. to 4 p.m.

East L.A. College

Via Care Community Health Center
Phone Number: (323) 268-9191
Hours of Operation: Mon. thru Fri. – 8 a.m. to 5 p.m.

L.A. Harbor College

Harbor College Student Health Center
Phone Number: (310) 233-4520

Life Skills Center (for Mental Health)
Phone Number: (310) 233-4586

Hours of Operation: Mon. thru Thurs. – 10 a.m. to 4 p.m.

L.A. Mission College

Northeast Valley Health Corp.
Phone Number: (818) 270-9777
Hours of Operation: Tues. & Thurs. 8 a.m. to 4:30 p.m. / Wed. 8 a.m. to Noon

L.A. Pierce College

Pierce Student Health Center
Phone Number: (818) 710-4270
Hours of Operation: Mon. thru Thurs. – 8 a.m. to 6 p.m.

L.A. Southwest College

Mosaic Family Care
Phone Number: (323) 226-9042
Hours of Operation: Mon. thru Fri. – 9 a.m. to 4 p.m.

​L.A. Trade-Tech College

St. John’s Well Child & Family Center
Phone Number: (323) 541-1411
Hours of Operation: Mon. thru Fri. – 8:30 a.m. to 5 p.m.

L.A. Valley College

Valley Community Healthcare
Phone Number: (818) 763-8836 Option #4
Hours of Operation: Mon. thru Thurs. 8:30 a.m. to 5 p.m.

West L.A. College

Mosaic Family Care
Phone Number: (323) 226-9042
Hours of Operation: Mon. thru Fri. – 9 a.m. to 4 p.m.



City County testing info graphic.jpg 

 

Wearing a face covering while out helps stop spread of COVID-19 



To learn more about COVID-19 testing, and to see if you are eligible, please visit:


Important Update on Pass/No Pass Guidance



Expanded Hygiene Services for People Experiencing Homelessness in Los Angeles​



EMERGENCY ASSISTANCE FOR STUDENTS

Announcement​  FAQ



FREE, LIMITED-TERM INTERNET FOR STUDENTS ​

In response to the effort to move education remote Spectrum Internet and Comcast through their Internet essentials program have committed to providing students and other residents with free internet for 60 days. Both providers have committed to assist during this situation but their processes are different. For information on each provider please see below.

 

NOTE: The Los Angeles Community College District is providing this information as a courtesy, and does not endorse nor recommend any of these companies or their products or services.

Internet Service Providers with Available Options

 

Charter/Spectrum:

Information Link: https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more

Qualification and Details

  • Available for households with K-12 or college students
  • Limited to new accounts not already using a Spectrum Internet Subscription
  • Installation fees will be waived

Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps.

Charter will open its Wi-Fi hotspots across our footprint for public use.

Spectrum does not have data caps or hidden fees.

How to Apply: Students/Faculty will need to call to apply 1-844-488-8395

Note: Wait times are high right now. 45min to 1.5 hours


Internet Essentials by Comcast:

Information Link: https://www.internetessentials.com/covid19

New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households for $9.95/month plus tax.

Apply by June 30, 2020.

Additionally, for all new and existing Internet Essentials customers, the speed of the program's Internet service has increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect automatically for no additional fee and it will become the new base speed for the program going forward.

Qualification and Details

  • You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others.
  • You do not have outstanding debt to Comcast that is less than a year old. Families with outstanding debt more than one year old may still be eligible.
  • You live in an area where Comcast Internet service is available.
  • You are not an existing Xfinity Internet customer and have not subscribed to Xfinity Internet in the last 90 days.

How to Apply: Visit https://apply.internetessentials.com/

All Xfinity WiFi Public Hotspots are now open to everyone on the “xfinitywifi” SSID.

Public hotspots can be found in small/medium businesses and outdoors in commercial areas.

Non-Xfinity subscribers need to accept Terms and Conditions to access the network and repeat when requested to continue to receive free unlimited access. Please refer to the map below for available public hotspots.

How to find a hotspot:

Instructions on how to connect are provided under the “Ready to Connect?” Section under the map 



YOU'VE GOT QUESTIONS, LOTS AND LOTS OF QUESTIONS, RIGHT? WELL, WE'VE GOT SOME ANSWERS, MAYBE NOT ALL, BUT HERE'S A START ABOUT HOW YOUR CALIFORNIA COMMUNITY COLLEGES ARE RESPONDING:
 


FEDERAL STUDENT LOAN INFO UPDATE:

The Department of Education today announced it would not enforce federal standardized testing requirements for K-12 schools and would allow federal student loan borrowers to suspend payments for at least 60 days without penalty.​


CANVAS INFO FOR STUDENTS 

If you forgot your password to log on to your SIS portal, call the toll free number at (844) 695-2223, Monday thru Friday, 8:30 a.m. to 4:30 p.m.

All LACCD students are advised to take steps now to be prepared for accessing and using Canvas as part of the remote learning taking place across the LACCD in response to the COVID-19 pandemic.

To access the online learning platform Canvas, you will first need to sign into the Student Information System’s student portal at https://mycollege.laccd.edu/

Here is the link to directions for those who have never logged into the student portal:

https://www.laccd.edu/Students/Documents/Student%20FAQ/how-to-login-loginpage.pdf

Here is a useful overview of how to get started in using Canvas: 

https://community.canvaslms.com/docs/DOC-18585-getting-started-with-canvas-as-a-student

You will also want to review the complete online student guide for Canvas at https://community.canvaslms.com/docs/DOC-10701-canvas-student-guide-table-of-contents.

If you need to access Canvas on a mobile device, here is how to do so: https://community.canvaslms.com/docs/DOC-10567-4212717947

There are also many useful YouTube videos available on this topic, including: https://tinyurl.com/wuy4nfl

If you need help with Canvas, or logging into the Student Portal, call the toll-free Student Help Line at (844) 695-2223, Monday through Friday, 8:30 a.m. to 4:30 p.m.

Students should also visit the “Distance Learning” webpages at their home college for additional resources.

​College ​Distance Learning Webpage
​Eas​t Los Angeles College https://www.elac.edu/Academics/Online-Classes
Los Angeles City College​ https://www.lacitycollege.edu/Students/Online-Assistance
​Los Angeles Harbor College https://effectiveness.lahc.edu/academic_affairs/SitePages/distanceeducation.aspx
​Los Angeles Mission College http://www.lamission.edu/Online/Home.aspx
​Los Angeles Pierce College http://online.piercecollege.edu/
​Los Angeles Southwest College https://www.lasc.edu/services/online-learning
​Los Angeles Trade-Technical College https://www.lattc.edu/academics/online
​Los Angeles Valley College https://www.lavc.edu/virtualvalley/index.html
​West Los Angeles College http://www.wlac.edu/​online/index.asp 


The California Community Colleges Chancellor’s Office (CCCCO) also has resources for students transitioning to an online learning environment; here is the link to access their useful set of interactive tutorials:

https://apps.3cmediasolutions.org/oei/students.html

And here is a link to a webpage with information about a series of online workshops, conducted by the CCCCO’s professional learning network 3CSN, which are designed to support faculty and students in transitioning to remote learning—it includes student drop in hours for support and community: http://3csn.org/


Oh, yes, Mom was right--Wash. Your. Hands.  



LACCD has initiated a telephone hotline for faculty, students and staff to call with any general issues or concerns they might have related to the District, the colleges and the 2019 novel coronavirus or COVID-19.
 
The information hotline is (213) 221-5112 

Please leave your name and phone number, your question or nature of your all and we will get back to you as quickly as possible.
 
If you prefer, you can contact the District by email at:        coronavirusinfo@laccd.edu
 
For college-specific concerns, contact each college directly at:

​Campus
​Contact Phone Number
East Los Angeles College (323) 265-8662
Los Angeles City College (323) 953-4010
Los Angeles Harbor College ​(310)  233-4010
Los Angeles Mission College ​(818) 364-7795
Los Angeles Pierce College ​(818) 719-6408
Los Angeles Southwest College ​(323) 241-5273
Los Angeles Trade-Technical College ​(213) 763-7052
Los Angeles Valley College (​818) 947-2321
West Los Angeles College ​(310) 287-4325
 * We will protect your identify and not share your name or contact information with outside parties.


For general information, the Los Angeles County Department of Public Health is recommending that all residents in Los Angeles County call 2-1-1.
 
For any life-threatening emergencies, always call 9-1-1.  Remember to stay calm when talking to 9-1-1- operators.  Be prepared to give your name; your location and exact nature of your call. 


LACCD Facebook Page:  https://www.facebook.com/LACCD/

LACCD Twitter Page: https://twitter.com/home​



Stay up-to-date with the latest news releases from the District.​ View all News >


SECURITY ALERT: BEWARE OF SCAMS

As public concern about the coronavirus and COVID-19 grows, scammers will take advantage of the situation to victimize people online.  Scams may include misinformation on websites, social media and text messages to sell ineffective remedies claiming they can treat or prevent COVID-19. Other scammers may pretend to be a government agency with access to a vaccine or as a charity soliciting donations for victims. Instead, what they want is steal your money and personal information.  Here are some tips to protect yourself from scams:

  • Don’t click on texts, links or emails from sources you don’t know.
  • Make sure anti-malware and anti-virus software on your computer, smart phone or tablet is up-to-date. 
  • Be careful when given unsolicited information or advice regarding coronavirus
  • Learn more about how to protect yourself online by visiting the Federal Trade Commission’s website: https://www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines.
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